Installation Charges Refund
WindStream offers a full refund of installation charges for customers who wish to discontinue their broadband services within 6 months from the date of installation. This refund policy is applicable to all new customers who have paid the installation fee.
Refund Process
To request a refund, please contact our customer support team. You will be guided through the necessary steps to initiate the refund process. Please have your customer account information ready when you contact us.
Refund Timeframe
Once your refund request is processed and approved, the refund will typically be issued within 5 to 7 days. The refund will be processed using the same payment method used for the original installation fee.
Additional Information
- This refund policy does not apply to any recurring monthly fees or other charges incurred during your service period.
- WindStream reserves the right to modify or terminate this refund policy at any time.
- For any further questions or concerns, please do not hesitate to contact our customer support team.
Contact Information
- Phone: +91 90581 33332
Email: hello@windstream.in